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Making the Call: Managing Decisions on a World Stage
Imagine having to make decisions in front of the largest audience simultaneously tuning into a single moment in U.S. television history. That’s exactly what happened to respected NFL lead Referee Mr. Shawn Smith.
According to NBC Universal Media, an estimated 137.8 million viewers watched the 2026 NFL Super Bowl LX keeping a keen eye on the teams and observing the moves of the officials.

Dr. Shanda Gore
Apr 34 min read
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